Return/Exchange policy

Return/Exchange and Warranty Information

All MotionHeat products, including glove liners, batteries, chargers, wire sets, and other accessories, come with a one-year warranty from the date of purchase. The warranty applies to manufacturer's defects and does not cover negligence or improper use on the part of the customer. Things that are NOT covered under the warranty include (but are not limited to): damage resulting from using the glove liner without a protective shell, damage resulting from submerging the glove liner in water or other liquids, and damage resulting from customer-attempted alterations or repairs.

All MotionHeat products may be exchanged for a different size or returned for a full refund within the first 60 days after the customer receives the product, provided that all components are in new condition and THE CARDBOARD TAG IS STILL ATTACHED TO THE GLOVE LINERS. No returns or exchanges will be accepted for gloves which have had their cardboard tag removed.